At Cultimo, we are committed to providing our users with the best possible experience. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities when requesting a refund.

Refund Policy:

Refunds may be issued under the following circumstances: Technical issues preventing access to our platform or services. Unauthorized charges or billing errors. Dissatisfaction with our services, subject to our satisfaction guarantee. How to Request a Refund:

To request a refund, users must contact our customer support team at [email protected] within [X days/weeks/months] of the purchase date.

Please provide detailed information regarding the reason for the refund request, along with any relevant documentation or evidence.

Refund Process:

Once we receive your refund request, our customer support team will review the information provided and investigate the issue. We may request additional information or documentation to assist with the investigation. Refunds will be issued at our discretion and may take [X days/weeks] to process. If the refund is approved, the amount will be credited back to the original payment method used for the purchase.

Exceptions:

Refunds will not be issued in the following circumstances:

If the user violates our terms of service or engages in fraudulent activity.
If the user fails to provide sufficient evidence or documentation to support their refund request.
If the refund request is made outside of the specified refund period.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at [email protected]. Our customer support team is available to assist you and address any issues you may encounter. Changes to the Refund Policy:

Cultimo reserves the right to modify or update this refund policy at any time. Any changes will be communicated to users via email or through our website. By using our platform and services, you agree to abide by the terms of this refund policy. If you do not agree with any aspect of this policy, please refrain from using our services.

Cultimo Team
www.cultimo.pro
Email: [email protected]